To delete your account, please contact our customer support via the game's settings.
⚠️ Important! Deleting your account will:
◇ Wipe ALL data including purchase history, units, rank, and currency
◇ Remove all PvP records and weekly event history
◇ PERMANENTLY BLOCK your current Google Play / Game Center account from accessing Dead Ahead: Zombie Warfare
◇ Make your account and progress unrecoverable
This is NOT a progress reset.
Once your account is deleted, you will NOT be able to start a new game using your current Google Play/Game Center account. If you want to play the game again in the future, you must create a brand new Google or Apple account.
This action cannot be reversed for privacy and data security reasons.
Deletion Process:
- Contact customer support and confirm you want to delete your account
- We will ask you to confirm by providing this exact sentence:
"I confirm that I won't be able to start the game with this account again, and I agree to delete it."
- After confirmation, we will initiate the deletion process (this is not automatic)
- The next time you open the game, you'll see a pop-up asking: "You requested to delete your account. Delete?"
- Tap "DELETE" to complete the deletion
- Tap "CANCEL" if you've changed your mind
Your account will only be permanently deleted after you Tap "DELETE" in the game.