Troubleshooting
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The message "Another account found" appears, how to get rid of it?
This pop-up message appears when a new game was started on old account. There are 2 variants for you:Press "YES" in the loading progress win...
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The game is constantly crashing, what should I do?
Make sure that there is available space for storage on your device.If the game keeps crashing, send a screenshot of the error to ingame supp...
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Why does it say "We've lost contact with you"?
The app encountered an error. To help us fix it, you can send a screenshot of the error alongside with the actions that led to it to ingame ...
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What to do if you don’t receive a reward after watching a video ad in the game?
Make sure you watched the ad until the very end. If you didn’t get the reward, tap the “i” or “!” icon on the ad and file a complaint ...
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